a. All personal info is treated confidentially and will not be shared with others.
b. Purchase information are stored for 2 years in order to ensure correct processing of warranty issues.
a. Your receipt and order confirmation is sent to you as the final step in the purchase process via e-mail.
b. Please retain your receipt in case it is needed later on.
7. Online marketing and newsletters.
a. You will only receive marketing material and newsletters via e-mail from us if you have specifically opted in.
b. You will never receive marketing material via snail mail from us.
8. Liability and reservations.
a. Reservations are taken regarding misprints, erroneous pricing, changes in VAT, taxes and other fees as well as failures of delivery.
b. Purchase agreements are final when an employee from Marlow and Kurtz has processed the order.
c. Special offers and sales are only valid as long as the items are in stock.
d. Marlow and Kurtz is not liable for any advice given regarding the product as the customer may experience the product differently due to conditions that we are unaware of.
We hope you don’t have cause, but should you wish to complain, please direct any inquiries to: